Agent-based backups for Windows and Linux, centralized agent management
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MaxDes
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Full Name: Marc Vist
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Agent Backup Displaying Wrong Computer Name In Veeam Console

Post by MaxDes »

I think I can guess as to what the issue might be, but I am seeing some agents (over a VPN) displaying the wrong name for the computer. Any way to fix that? It backups up the correct computer and files, but it's listed incorrectly in the protection group. I need to be able to prove a PC is being backed up for our audits.

Let me know what info I can provide

PetrM
Veeam Software
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Re: Agent Backup Displaying Wrong Computer Name In Veeam Console

Post by PetrM »

Hi Marc,

Could you please clarify why do you think that the displayed name is wrong?

Thanks!

MaxDes
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Full Name: Marc Vist
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Re: Agent Backup Displaying Wrong Computer Name In Veeam Console

Post by MaxDes »

Because I see a similiar issue in another software, where it doesn't handle the IP address change from so many VPN users very well.

PetrM
Veeam Software
Posts: 1655
Liked: 267 times
Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic
Contact:

Re: Agent Backup Displaying Wrong Computer Name In Veeam Console

Post by PetrM »

I recommend to raise a support request as it looks like a technical problem and we cannot troubleshoot issues over the forum posts. Also, please provide a support case ID for our reference.

Thanks!

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