Case #04552407 Unable to connect to the host

[WORKS2019]

Processing HOST.domain.local Error: Failed to connect to HOST.domain.local:11731

Cannot connect to the host Veeam software is installed on without getting the error, also can't upgrade to version 10 without getting the error.

[Gostev]

Hello!

We can't troubleshoot your environment via the forum posts, you need to work with our customer support engineers - a webex session is usually the easiest and fastest way to diagnose the issue. I see in they tried to reach you 30 minutes after you opened the case, but you did not answer.

Thanks.

[WORKS2019]

You do everything possible to make this horrific forum of any value. It was in the wrong queue anyway and I'm sitting by my phone. Want to pretend someone is trying to reach me.

Can't believe you "can't troubleshoot" in this forum, why have it.

[foggy]

The purpose of this forum is explained in great details following the red link displayed when you click New Topic. Please respect these rules if you choose to participate in this community further.

I can see that you've been contacted and the case is being investigated, I believe our engineers will track the issue down quickly during the remote session.