Cloud Connect v10 and agent version requirements

[squebel]

Item #6 on https://helpcenter.veeam.com/docs/backu ... ml?ver=100 says: "Are you using Veeam Agents operating in the standalone mode together with Veeam Backup & Replication? If yes, after you upgrade Veeam Backup & Replication to version 10, you must upgrade Veeam Agent on protected computers to version 4.0."

We have quite a few customers doing agent-based jobs directly to our VCC offering. If we upgrade to v10, will their backups start failing immediately and continue to fail until they upgrade their agents?

[PTide]

Hi,

You're right, it's a typo : ) and will be fixed shortly.

Thanks!

[squebel]

Are you saying that agent backups will continue to work without issues if they are left at version less than 4.x?

[Mildur]

@squebel

Have you read the rtm upgrade notes for vscp?
Your question was answered there 3-4 weeks ago
This notes are important.

Backwards compatibility
v10 is backwards compatible with the following earlier versions of Veeam backup software:
• Veeam Backup & Replication: Veeam Cloud Connect v10 can host backups and replicas from 9.5.0.711 and later
• Veeam Agent for Microsoft Windows: Veeam Cloud Connect v10 can host backups from 3.0.0.748 and later
• Veeam Agent for Linux: Veeam Cloud Connect v10 can host backups from 3.0.0.865 and later

[Dima P.]

Mildur, thanks for sharing!

squebel, the main point of that bullet in Help Center (thanks to Pavel it will be rephrased): it's still recommended to upgrade your agents to the latest version at some point in time. For example for tenant Veeam B&R installations - old agents wont accept new job configuration with Backup Cache or Cloud Connect settings, so agent upgrade will be required if you want to use new features of Veeam B&R with agents.

[squebel]

@mildur, thanks for that info. I am doing my darnedest to find these release notes but am striking out massively. Anyone have a link I can use?

[dalbertson]

@squebel

https://www.veeam.com/veeam_backup_10_0 ... tes_rn.pdf

https://cdn.propartner.veeam.com/bin/gu ... _notes.pdf

[masonit]

Hi

Is below the same when agents backup to vbr server with protection group?

Backwards compatibility
v10 is backwards compatible with the following earlier versions of Veeam backup software:
• Veeam Agent for Microsoft Windows: Veeam Cloud Connect v10 can host backups from 3.0.0.748 and later
• Veeam Agent for Linux: Veeam Cloud Connect v10 can host backups from 3.0.0.865 and later

\Maso

[Dima P.]

Yes.