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yousra.mu
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Full Name: Yousra Muhammed
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Cluster SQL Always on issue

Post by yousra.mu »

Hi,

I ran into an issue, I have a SQL Cluster in my environment & I tried to take a backup from this cluster, so I added this cluster to a Protection group through AD objects I selected the cluster but veeam can not detect the nodes under this cluster it gave me this error

"Unable to install the backup agent: cannot connect to the cluster Error: Failed to connect to failover cluster "
"processing failover cluster error: failed to get cluster nodes"

I checked the nodes I found the veeam agent & the installer installed successfully also, I checked the cluster service it was running on both nodes I tried to ping the cluster from veeam backup server there is no issue with that.
when I try to add nodes as normal servers there is no issue.

note: I have another cluster & I did the same steps there is no issue & I take a successful backup from this cluster.
your help will be highly appreciated. :)
PetrM
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Full Name: Petr Makarov
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Re: Cluster SQL Always on issue

Post by PetrM » 1 person likes this post

Hi Yousra,

Please open a support request and share its ID with us. The case described above seems to be a technical issue and we cannot troubleshoot it over forum posts. Also, please check the limitations mentioned on this page of our help center.

Thanks!
yousra.mu
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Full Name: Yousra Muhammed
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Re: Cluster SQL Always on issue

Post by yousra.mu » 1 person likes this post

Thanks for your reply I will check the limitations.
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