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davidt@mof.gov.il
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Failed to call btrfs ioctl

Post by davidt@mof.gov.il »

Hi, I am trying to backup a snapshot of the / filesystems on a SUSE linux.
A case is opened on this issue: Case # 06065665
I got these errors:

and the job fails.
Please tell me what is the issue.
Thank you
David

#MOD: Logs removed, please respect our forum rules and do not upload logs
Mildur
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Re: Failed to call btrfs ioctl

Post by Mildur »

Hello David

Welcome to the forum.
I removed the logs. Our support team is trained to analyze logs. The forum is run by product management, we don't have the tools or are trained to analyze such log files.
As the case was opened just minutes ago, I suggest to start working first with your support engineer.
Let's see what they can find out.

Best,
Fabian
Product Management Analyst @ Veeam Software
davidt@mof.gov.il
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Re: Failed to call btrfs ioctl

Post by davidt@mof.gov.il »

You are right,
however I got no response from the support center!

Please may you follow the log to the engineer that is working on the case?
Mildur
Product Manager
Posts: 8298
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Re: Failed to call btrfs ioctl

Post by Mildur »

Of course, I can check.
Our support engineer answered 1.5 hours after the case was created to a colleague of yours.

It's not the mail address you use as a forum user name. I'll send you the mail address in a private message.

Best,
Fabian
Product Management Analyst @ Veeam Software
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