Failed to create recovery media: Recovery files not found in backup

[Gustav]

Create Recovery Media Wizard

At this page: https://helpcenter.veeam.com/docs/backu ... ml?ver=110

using the primary method described, the wizard fails:



However, if I follow the method described in the TIP on that page linking to:

https://helpcenter.veeam.com/docs/backu ... ml?ver=110

it processes right away:



Is this a bug, or what is the cause for the fail of the primary method?

[Mildur]

Hi Gustav

In my environment, both locations (Inventory / Backups) are working for the same test machine to create the recovery media.

Can you open a support case with veeam? I think, debug logs needs to be analysed to find the reason why it's not working on your backup server.

[Gustav]

@Mildur: Strange. I tried again this morning, and now both methods would create the iso file.

Thank you! Problem solved.

[Mildur]

Your welcome