Filesystem [ext4] is not supported

[matias.weertz]

Hello
I am setting up a trial of Veeam Backup & Replication V11 to
backup 4 Google Cloud instances with Ubuntu 18

Case ID 04901445

When trying to backup one of the instances I get the following error.

Code: Select all

[15.07.2021 08:38:35.517] <140234386563584> lpbcore| Value: [/home].
[15.07.2021 08:38:35.517] <140234386563584> lpbcore| Device number: [8:1].
[15.07.2021 08:38:35.517] <140234386563584> lpbcore| Filesystem: [ext4].
[15.07.2021 08:38:35.517] <140234386563584> lpbcore| Validating filelevel
job [{134fe5d1-c4f8-4654-b10b-e2c239baff8f}] filter. Failed.
[15.07.2021 08:38:35.517] <140234386563584> lpbcore| ERR |Failed to
validate job filter [/home](). It will be skipped.
[15.07.2021 08:38:35.517] <140234386563584> lpbcore| >> |Filesystem [ext4]
is not supported.

Any idea what is happening?

Thanks

[HannesK]

Hello,
and welcome to the forums.

Just to clarify which product you are using (because Backup & Replication cannot backup Cloud VMs directly): are you using Veeam Agent for Linux (deployed by Backup
& Replication)? Or are you using Veeam Backup for Google (a standalone web based backup tool)?

Ext4 as filesystem is supported in general by all our products. So support needs to investigate what is really happening there.

Best regards,
Hannes

[matias.weertz]

Hello and thanks for responding.

Within a Google Cloud project I have 4 virtual instances installed. 3 of them have Ubuntu 18 and the rest have windows. In the windows instance I have Veeam Backup & Replication 11 installed.
Install the linux agent in each of the instances and in two of them the backup works correctly. It only fails in one of the instances.

[HannesK]

Hello,
in general, your setup should just work. Only support can find out the real reason of that error by checking the logs.

I assume that the VM in Google cloud runs a customized kernel. That results in "experimental" support status for your setup

If you only have cloud VMs, I recommend looking at Veeam Backup for Google Cloud. That works agentless.

Best regards,
Hannes

[matias.weertz]

Hello
Does the option that you recommend (Veeam Backup for Google Cloud) have the possibility of recovery at the folder level?

I only need to back up some directories on the disk.

I do not make a copy of the entire disc.

Thank you

[HannesK]

Hello,
file & folder recovery works, yes.

But backup / snapshot will always be the entire machine. You could also use NAS backup for backing up files & folders: https://helpcenter.veeam.com/docs/backu ... ml?ver=110