instant recovery of a win2012 running on xen (Case # 05445774)

[tinto1970]

good day, I'm trying to migrate a win2012 running on xen to a fresh vmware cluster.
The backup with veeam agent succeeds, but when i perform the Instant Recovery I run into this issue: the VM boots only in SafeMode.

I've tried to boot it in safemode, remove all unused devices and uninstall any xen-related application, but the problem was not solved.
Any suggestions to try something new to make it able to boot or a different way to proceed?

(yes I will also try the Vmware converted, but it's deprecated and It's my last resort...)
Thanks in advance

[Mildur]

Hello Alessandro

Thanks for the case number.
Please give our support time to answer the case. It was created only minutes ago.
Some questions from my side:
- Are you trying to restore the domain controller?
- Do you have activated Guest application aware processing for the Agent backup?
- Does the machine boot, if you use the recovery media to restore the Agent backup?

[tinto1970]

sorry, i did not want to push, just to share my problem in case it could help someone in the future

It is not a Domain controller
application aware is active
I will try to boot with the recovery media, thanks!

[tinto1970]

booting from the recovery media had the same result: the machine starts in "recovery mode" and I can boot it in SafeMode, but normal boot is not possible

[Mildur]

Thanks for testing that out. Probably something wrong with the drivers.
Do you get a BSOD?

Would be a good test, if vmware converter gives you the same behaviour. Just to check if veeam is the issue or the source VM.