Agent-based backups for Windows and Linux, centralized agent management
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IntegratedIntern
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Job fails with Managed Session failed - Case #04354878

Post by IntegratedIntern »

Hello

I have opened a case with Veeam but have yet to receive a response. I have seen a few forum posts about this same issue but no solutions.

I have a remote server that i need backed up but it fails with the following "Error: Managed session 3f5425c3-9d41-426b-91c7-d250ae794c5b has failed"

I have tried giving network service rights for remote access on the machine. I have checked that the two machines can recognize each other through DNS as well.

Any other possibilities would be helpful :).

Dima P.
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Re: Job fails with Managed Session failed - Case #04354878

Post by Dima P. »

Hello IntegratedIntern,

Please check if you can open admin share on the agent machine from Veeam B&R machine? What's set to be the target for the agent job (Veeam B&R repository or the local storage)? Can you rescan such host via Inventory > Protection group rescan option? Thanks!

IntegratedIntern
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Re: Job fails with Managed Session failed - Case #04354878

Post by IntegratedIntern »

Hello Dima

Thanks for the response :)

The repository is on a separate backup machine hosting the Job. I have re-scanned the machine and ran the job with the same outcome.

I am also able to access the storage for the backup job from the machine.

Dima P.
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Re: Job fails with Managed Session failed - Case #04354878

Post by Dima P. »

Thanks for the update. I do see that support team received a new portion of debug logs, so let await for the investigation results. Cheers!

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