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- Service Provider
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- Full Name: Demando
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Remove trial VAW/VAL from VBR U4
Hello,
how can I remove expired VAL/VAW trial licenses from VBR 9.5 Update 4? Before Update 4 you were able to follow KB2235.
With Update 4 there is no effect when running the commands. I'm not using Enterprise Manager.
how can I remove expired VAL/VAW trial licenses from VBR 9.5 Update 4? Before Update 4 you were able to follow KB2235.
With Update 4 there is no effect when running the commands. I'm not using Enterprise Manager.
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- VP, Product Management
- Posts: 27377
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- Full Name: Vitaliy Safarov
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Re: Remove trial VAW/VAL from VBR U4
Hello Demando,
Starting from Update 4 there are no dedicated Agent license keys, so these keys should not exist in the backup server. All Agents are now licensed with a new instance-based license key. Please take a look over here for further reading.
Thank you!
Starting from Update 4 there are no dedicated Agent license keys, so these keys should not exist in the backup server. All Agents are now licensed with a new instance-based license key. Please take a look over here for further reading.
Thank you!
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- Service Provider
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Re: Remove trial VAW/VAL from VBR U4
I know but my expired trial licenses are still shown there...
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- VP, Product Management
- Posts: 27377
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- Full Name: Vitaliy Safarov
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Re: Remove trial VAW/VAL from VBR U4
Can you please post a screenshot of these "stuck" licenses or send me it via a PM?
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- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
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Re: Remove trial VAW/VAL from VBR U4
Demando,
I have discussed your case with our QA team, and it was confirmed that previous instructions are no longer relevant with an instance-based license key. The only way to remove this would be to remove all keys at the same time by executing this command line: Veeam.Backup.Manager.exe -removelicense
Make sure you have a valid license key to install, as this command will wipe out all keys and you will not be able to continue backing up VMs/Agents until you install a new key.
Hope this helps!
I have discussed your case with our QA team, and it was confirmed that previous instructions are no longer relevant with an instance-based license key. The only way to remove this would be to remove all keys at the same time by executing this command line: Veeam.Backup.Manager.exe -removelicense
Make sure you have a valid license key to install, as this command will wipe out all keys and you will not be able to continue backing up VMs/Agents until you install a new key.
Hope this helps!
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- Service Provider
- Posts: 7
- Liked: 2 times
- Joined: Oct 25, 2017 3:04 pm
- Full Name: Demando
- Contact:
Re: Remove trial VAW/VAL from VBR U4
Thanks, that worked.
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