Restore encrypted backup file

[santxus]

Hi

I'm using veeam Linux agent working nice to create encrypter files backups but when I try to open a vbk file with veeam backup 11 is asking me for the credentials (username and password) and obviously, i don't have any username as I can only specify the password in the agent encryption area.

Do you see the same?

[wishr]

Hi Santxus,

Could you please provide a screenshot of the login window?

Thanks

[Dima P.]

santxus,

Sounds like your backup is stored on external location (i.e. file share) and when you try to access the backup file on the file system level (via file browser) you need to provide credentials to access the share first. When backup file becomes visible in the Veeam B&R console under Home > Backup node you should see it as encrypted and type in the encryption password.