Upgrade of Agent Not Available?

[IanW_82]

Hi,

I upgraded Backup and Replication to v12.3.0.310 yesterday, the agents on my physical machines report that they require an update.

I usually do this through the console by right clicking on the physical machine and pushing the update but the option isn't there for either machine?

Any ideas how I can force this update?

Thanks

[Mildur]

Hi Ian,

Please run a rescan of the protection group again. If the agent requires an upgrade, the upgrade button will become available.

But it's also possible that the agent was updated automatically after the backup server upgrade in the first daily rescan session, as this is the default setting in the protection group.

Best,
Fabian