Agent-based backups for Windows and Linux, centralized agent management
Regnor
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Re: VAW backup policy email notification

Post by Regnor »

@Dima: Thank you for reopening the case.
@Michael: I'll keep you updated as soon as we have some results.

mcz
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Re: VAW backup policy email notification

Post by mcz »

Thanks Max!

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. »

We've confirmed that email addresses are being merged together correctly, but all other notification options (including notification events) does not merge - basically the settings from the global notifications will always overwrite local job notification settings. I've noted an improvement request for this logic and will discuss it with the team. Thanks for your help folks!

mcz
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Re: VAW backup policy email notification

Post by mcz »

Hi Dima,

Update 10a is now released and still no changes regarding this topic. What's the current state? Thanks!

Regnor
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Re: VAW backup policy email notification

Post by Regnor »

Hi Michael,

I'm sorry for not updating this topic.
At least our problem with the notifications of disabled backup policies was solved with v10.

mcz
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Re: VAW backup policy email notification

Post by mcz »

Dima, any update on this case! Every day I receive those stupid notifications and I can't disable them. Cmon, this is the case since years!!

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. »

Michael,

I've checked with QA folks regarding multiple email notification issues. In the latest v10a we've:

- fixed several issues to make sure that email report is being sent per protection group only once based on the latest state of each agents
- did the same for backup policy (aka managed by agent job type)

Can you please raise a new support case for me and we will double check your logs to understand why the behavior is different in your setup? Thank you in advance!

mcz
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Re: VAW backup policy email notification

Post by mcz »

Hi Dima, thanks! Will do that later and post the case number here.

mcz
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Re: VAW backup policy email notification

Post by mcz »

Hi dima, case # 04430543

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. »

Michael,

Thanks for the case! Reviewing the details with Q&A team.

mcz
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Re: VAW backup policy email notification

Post by mcz »

Hi Dima,

support engineer wrote:

"I have researched the issue further and can confirm that unfortunately, it is not possible to turn off notifications for protection groups and policies in Veeam Agent managed by Veeam Backup and Replication when Configuring Global Email Notification Settings are enabled."

So far so good but this doesn't really help to avoid those messages...

Dima P.
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Re: VAW backup policy email notification

Post by Dima P. »

Hello Michael,

Thanks for sharing the update! Based on the logs we, indeed, do not see any issues. I've checked with the support and QA folks and they told me that there are no duplicated reports, and your main request was to disable some email reports (with global email notifications being enabled), right? We are discussing how this could be accomplished.

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