Agent-based backup of Windows, Linux, Max, AIX and Solaris machines.
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jon2819287
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VBR managed Veeam Agent backup success/failure emails

Post by jon2819287 »

So far, I am only getting emails that tell me whether the policy was able to update the Backup job configuration on a target computer. example:
[Success] Backup Policy: Full Machine Backups (2 objects)
winserver Success Backup job configuration has been updated.

I would prefer not to receive the above emails at all.

What I want to know, via email, is whether backups have been successful. Whether a good backup was actually created, like I get from Veeam Agents that aren't managed by VBR. Example:
Name Status Start time End time Size Read Transferred Duration Details
SERVER Success 00:30:03 01:06:03 931.4 GB 5.9 GB 2.5 GB 0:35:59

How can I get that kind of information emailed?

I've currently set it to send notifications in the Agent Backup Job > Storage > Notifications
checked Send daily e-mail report to the following recipients, use custom notifications settings specified below, checked notify on success/warning/error, and checked to Warn me if no backups were created in the last [3] days.

Thank you,
Jon

ps, these are all windows computers.
Mildur
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Re: VBR managed Veeam Agent backup success/failure emails

Post by Mildur »

Hello Jon

Job session reports for "Managed by Agent" machines will be send to you every 24 hours. You can either configure the time in the global notification setting or in the policy properties (Agent Backup Job > Storage > Notifications).
If you still don't receive those daily mails, please investigate with our customer support. Don't forget to provide me with the case number.

Best,
Fabian
Product Management Analyst @ Veeam Software
jon2819287
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Re: VBR managed Veeam Agent backup success/failure emails

Post by jon2819287 »

Still not seeing such info included in the emails.

Just opened a case
Veeam Backup & Replication #07133114
Mildur
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Re: VBR managed Veeam Agent backup success/failure emails

Post by Mildur »

Hello Jon

Thanks. I replaced your contract number #03 with the case number #07133114.
Let's see what our support will find out.

Best,
Fabian
Product Management Analyst @ Veeam Software
jon2819287
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Re: VBR managed Veeam Agent backup success/failure emails

Post by jon2819287 »

I'm still having trouble with this on several clients' systems, but not all.

I thought I'd figured out the answer:
Backup must start and finish on the same calendar day, and the reporting email should be set to send on that calendar day, after backups will have finished, and you'll get the info about that backup run.

That's working for me on most systems.
The above condition is met on the system I am working with now, and I am still not getting info about the backup run, such as if it was a success/failure, and how much data was transferred. Only that "Backup job configuration has been updated"

I looked into history, and found Backup Catalog Cleanup failing, due to the VBRCatalog being on a path backed by rotating drives, and the original drive is not plugged in right now. I think Veeam Backup Catalog is just for indexing, so should not be related to this problem, but I'm fixing that anyway, moving (recreating) VBRCatalog on C:\ according to https://www.veeam.com/kb1453
Note for those reading this in the future, that folder gets created on the drive with the most free space during VBR installation. Perhaps I should not have an external drive connected during installation.

Will report back whether that fixes it. Any other ideas?
jon2819287
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Re: VBR managed Veeam Agent backup success/failure emails

Post by jon2819287 »

No, that didn't fix it.
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