WINDOWS DOMAIN PROBLEM

[efuhrmann]

Hello, my name is Emiliano Fuhrmann, I am from Argentina.
I have Veeam community version installed, in a baremetal with workgroup. I want to backup a baremetal pc with windows 10 pro, which is in a domain.
When I create the backup task from the server, I create it, load the IP of the device and the credentials. After the task is created, it cannot find the host. If I create the task from the agent installed on the Windows 10 PC, it works perfectly. Ping exists between server and host
Could you help me with my problem?

[PetrM]

Hi Emiliano and Welcome to Veeam R&D Forums!

Would you be so kind to clarify what do you mean by "it cannot find the host"? Do you see an error message during a backup job?

Thanks!

[efuhrmann]

Hello, thank you very much for answering me.
I was reading the log of the host in question that I want to do the backup. From what the log says, it can't find the veeam agent. I share a fragment of the log.

Code: Select all

[11.05.2022 15:33:02] <01> Info             [EpAgentPolicyJobPerformer] Agent policy type: Workstation
[11.05.2022 15:33:02] <16> Info         [CEpAgentPolicyTaskScheduler] Waiting for endpoints ready to process.
[11.05.2022 15:33:03] <16> Error        [CEpAgentPolicyTaskScheduler] Cannot find agents for object 39e60f95-5c12-45b1-940b-e88a6aa3d398.
[11.05.2022 15:33:03] <16> Info         [CEpAgentPolicyTaskScheduler] Policy task type is BackupNow
[11.05.2022 15:33:03] <16> Warning      [EpAgentPolicyJobPerformer] CEpPolicyTaskDiscoveryResult task does not contain any agent. Request oij ID '7d48d3b2-dd83-4208-a63d-d3615ec6ef2b'
[11.05.2022 15:33:03] <16> Info         [EpAgentPolicyJobPerformer] Processing task 0
[11.05.2022 15:33:03] <15> Info         [CPolicyTaskAgentPreparer] There is no started discovery job(s)
[11.05.2022 15:33:03] <01> Warning      [EpAgentPolicyJobPerformer] Nothing to process. There is no one prepared agent. Count inbound agents '0'
[11.05.2022 15:33:03] <01> Info         Useless membership roster will not be clean.
[11.05.2022 15:33:03] <01> Info         Job has been stopped successfully. Name: [LUPPI HP], JobId: [cba97fee-aeba-40eb-a171-21d3972ad5e0]
[11.05.2022 15:33:03] <01> Info         [BackupJobPostActivity] JobSession '8324ea02-7198-4adc-a0e9-1bd7b9bbfa1d' PostActivity: 'AskService'
[11.05.2022 15:33:03] <01> Info         [BackupJobPostActivity] Need post activity
[11.05.2022 15:33:03] <01> Info         [JobSession] Completing session '8324ea02-7198-4adc-a0e9-1bd7b9bbfa1d'.
[11.05.2022 15:33:03] <01> Info         Backuped size: 0 B, total backuped size: 0 B
[11.05.2022 15:33:03] <01> Info         Job session '8324ea02-7198-4adc-a0e9-1bd7b9bbfa1d' has been completed, status: 'Warning', '0 B' of '0 B' bytes, '0' of '0' tasks, '0' successful, '0' failed, details: '', PointId: [00000000-0000-0000-0000-000000000000]
[11.05.2022 15:33:03] <01> Info         [BackupJobPostActivity] JobSession '8324ea02-7198-4adc-a0e9-1bd7b9bbfa1d' PostActivity:

I hope this information can be useful. anything let me know

[Dima P.]

Hello Emiliano,

Can you please share the screenshots of your Inventory node - looks like the machine in the question was not discovered properly. It's still possible to raise a ticket with the Community Edition, so please do that and share the case ID with us. Thank you!

[efuhrmann]

Hello Dima, Thank you very much for answering me, the ID of the case is 05427075. Later I will share screenshots of the inventory node.