Amazon AWS VTL Gateway

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Re: Amazon AWS VTL Gateway

Veeam Logoby Meyercord » Thu Apr 16, 2015 6:13 pm

I'm not sure what I'm doing differently, but barcodes seem to work for me.

https://www.anony.ws/i/2015/04/16/Untitled.png
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Thu Apr 16, 2015 10:28 pm

AJ,
Same Sony changer driver with VBR v8 patch1?
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Re: Amazon AWS VTL Gateway

Veeam Logoby v.Eremin » Fri Apr 17, 2015 9:02 am

Can you go to Device Manager, select corresponding changer and post a screenshot of its driver information? Thanks.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Meyercord » Fri Apr 17, 2015 1:25 pm

Its the Sun/StorageTek STK-L700. This is the changer recommended by Amazon for use with Veeam V7 and V8. Im running Veeam V8 with SP1 (8.0.0.917).

Edit: Oh, but its not the Sony - TSL-A500C driver they recommended at the bottom of the page. hmm.

https://www.anony.ws/i/2015/04/17/Untitled27365.png
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Fri Apr 17, 2015 3:43 pm

AJ,
Thanks. Any chance you received some private fix from QA thru support team?
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Re: Amazon AWS VTL Gateway

Veeam Logoby Meyercord » Fri Apr 17, 2015 4:19 pm

No, I haven't applied any fixes other than the public SP1. Could it be that the default driver works better than the Sony one?
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Re: Amazon AWS VTL Gateway

Veeam Logoby tsightler » Fri Apr 17, 2015 7:57 pm

I've often wondered why Amazon recommends using the Sony driver vs the StorageTek driver since the AWS VTL specifically emulates the StorageTek L700, while the TSL-A500C is not even an LTO changer but rather an old AIT-2 desktop sized autoloader that I don't even think supports barcodes (the Tivoli Storage Manager docs on the device specifically note no barcode support), and that would certainly explain why barcodes don't work with this driver. I thought perhaps the decision to recommend it had something to do with driver availability in specific Windows versions or that maybe some specific function doesn't work (vaulting?) but I never had the opportunity to test it. No matter what I just found it very strange to recommend a driver that is really nothing at all close to the device you are emulating.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Sun Apr 19, 2015 1:24 pm

Tom,
As far as I know, the WinApi driver (if you are lucky enough to find it) for StorageTek L700 changer was not compatible with Amazon VTL and the default one worked thru SCSI which is not supported by our tape server. Regarding the Sony driver you are correct – no barcode reader for this device and that’s why no barcode support in the emulation.

AJ,
Interesting. Could you share the driver package with me, or it was automatically updated by OS?
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Re: Amazon AWS VTL Gateway

Veeam Logoby Meyercord » Thu Apr 30, 2015 4:43 pm

Now that you mention it, I remember that when I first tested Amazon VTL before it was supported with Veeam, I think that I tried to obtain vendor drivers for the media changer. I can't remember where I found the drivers I currently have installed, but I possibly used the instructions from here. I'll send you my extracted drivers in a PM
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Mon May 04, 2015 9:04 pm

Thanks AJ! We'll get these drivers tested and if find any issues post the results to this very thread.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Tom - CommArc » Mon Jul 20, 2015 10:42 pm 3 people like this post

I have just been implementing AWS for our company, got tired of manually renaming tapes so thought i would look at trying the Storagetek driver instead of using the Sony driver which AWS recommend. Worked perfectly first time with no issues that I can see thus far.

Thanks to Meyercord and Geofftx for the information provided in the current post and below from another post: tape-f29/amazon-aws-vtl-gateway-t19737.html

"by geofftx » Thu Dec 12, 2013 10:02 pm

Easiest way I found to get the driver is to go to http://catalog.update.microsoft.com/v7/site/Home.aspx and then search for "storagetek". In the search results you'll see "StorageTek - Storage - Sun/StorageTek Library". The 19K one is the 64-bit version. That was the closest thing I could find, and Device Manager reports the changer as a Sun device "working properly" once the driver is installed. "

I followed the instructions to find and download the drivers, installed them on to our server 2012 R2 Veeam server, updated the drivers and then ran an inventory on the tape library. It redetected the tapes with all the correct barcodes. I then added 10 tapes from the AWS storage gateway and ran 'Import Tapes' on the medium changer which picked up the 10 new tapes, all with the right barcodes.

Renaming the tapes manually was starting to drive us a bit crazy. This is an easy workaround until there is an official Veeam / AWS fix.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Mon Jul 27, 2015 5:54 pm

Hello Tom,
Thanks for sharing your thoughts!
Renaming the tapes manually was starting to drive us a bit crazy. This is an easy workaround until there is an official Veeam / AWS fix.

The fix is on its way and will be available as a part of the next major release.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Thu Aug 06, 2015 11:36 am 1 person likes this post

Folks,
Want to follow up and say that we bringing the Unknown Medium Changer support in the upcoming v9 which is going to eliminate all the existing issues related to Amazon VTL. Check the blogpost for more details Enterprise Enhancements in v9: ROBO and Tape

P.S. Just realized it’s not in the blog but you can find it in the video :wink:
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Re: Amazon AWS VTL Gateway

Veeam Logoby Bobin_NZ » Mon Jan 18, 2016 4:18 am

Hi Dima,

I just installed Veeam 9, went straight to the Tape Library and add a new tape. Still not reading the Barcodes! Can you tell me what I'm missing? Is there something else I have to do to get this to work?
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Re: Amazon AWS VTL Gateway

Veeam Logoby v.Eremin » Mon Jan 18, 2016 10:41 am

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