Amazon AWS VTL Gateway

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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Mon Jan 18, 2016 1:16 pm

Hi,

It still uses the Sony emulation without the barcode reader after the upgrade. In order to use the Oracle STK emulation with barcode reader you need to delete the driver of the Sony changer in the Device Manager and leave the Unknown Medium Changer to let the VBR switch to SCSI commands. Prior doing that, I’d move all the tapes to the virtual shelf just in case and leave a couple of free tapes inside the VTL. If you see any IE slot errors mentioned above contact the support team to get a hot fix.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Bobin_NZ » Tue Jan 19, 2016 3:21 am

Thanks Dima

Once I uninstalled the driver and ticked the "Native SCSI commands" box under the libray it started reading the labels. One probelm I have noticed so far, is the drive seems to go offline when I run a "Import Tapes". I will run some more tests and see if it keeps doing it.

Thanks for the info.
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Re: Amazon AWS VTL Gateway

Veeam Logoby v.Eremin » Tue Jan 19, 2016 10:44 am

Kindly, keep us updated on the results of your findings and reach support team, if necessary. Thanks.
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[MERGED] : Does Veeam v9 work with AWS Storage Gateway–VTL?

Veeam Logoby gparker » Mon Feb 08, 2016 7:53 am

Hi,

I'm planning to deploy Veeam v9 soon and am wondering if it's compatible with AWS Storage Gateway–VTL? According to this link http://docs.aws.amazon.com/storagegatew ... e-software, it works with Veeam v7 and v8, but there's no mention of v9.

Please help, much appreciated.

George.
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Re: Amazon AWS VTL Gateway

Veeam Logoby v.Eremin » Mon Feb 08, 2016 8:30 am

It's compatible, indeed. Though, as mentioned above, the might be certain issues with such combination.

So, it's recommended to follow Dmitry's suggestions and see whether the usage of hot fix is required.

Thanks.
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Re: Amazon AWS VTL Gateway

Veeam Logoby gparker » Mon Feb 08, 2016 9:43 am

Ok thanks. Has the hotfix been incorporated into the latest v9 build? If not and I find that I do it it, where can grab the hotfix from?

Regards, George.
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Re: Amazon AWS VTL Gateway

Veeam Logoby v.Eremin » Mon Feb 08, 2016 10:24 am

Nope, as some issues have been discovered after v9 release. As to hot fix, you can request it within a support ticket. Thanks.
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Re: Amazon AWS VTL Gateway

Veeam Logoby gparker » Tue Feb 09, 2016 2:33 am

Hi, when you say "some issues have been discovered after v9 release", are these issues related to the AWS VTL Gateway, or are they general v9 issues?

Regards, George.
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Re: Amazon AWS VTL Gateway

Veeam Logoby v.Eremin » Tue Feb 09, 2016 10:13 am

Issues related to Unknown Media Changer support that directly affects Amazon AWS VTL. Thanks.
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Re: Amazon AWS VTL Gateway

Veeam Logoby raulpc » Tue Mar 08, 2016 2:56 pm

Hi
i have a problem, when I integrate a VTL amazon, i can see the drives, but cannot see the tapes in the media node.

I read the previous post , where they say they do, such as changing the medium changer Sony TSL- A500C autoloader, but still the same.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Thu Mar 10, 2016 1:06 am

Raul,

Please open a support case - hot fix should be available for your issue.
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AWS Storage Gateway-VTL import tape issue

Veeam Logoby gparker » Tue Mar 29, 2016 3:39 am

Hi,
I've recently installed VBR v9 and updated it with patch1, so I'm running v9.0.0.1491. The Veeam server is also the tape server. I have been trying to implement the AWS Storage Gateway-VTL and I can see the Medium Changer and the 10 tape-drives in Windows Device manager and in the Veeam Console under Tape Infrastructure. When I tried right-clicking the library and selected Import tapes it failed. I logged case # 01736959 and the support I've been receiving is unacceptable. I'm hoping someone on this forum can help me please!

Regards, George.
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Re: Amazon AWS VTL Gateway

Veeam Logoby Dima P. » Tue Mar 29, 2016 11:03 am

Hello George,

What drivers are you using for Amazon VTL’s medium changer (you can check it in the Device Manager > Medium Changers) ?
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Re: Amazon AWS VTL Gateway

Veeam Logoby gparker » Wed Mar 30, 2016 12:49 am

Hi Dima P,
The Medium Changer driver is "Sun/Storage Tek Library", Driver Provider "Storage Tek", Driver date "22/06/2009", Driver Version "2.3.0.0".

I received 2 files from the person working on my case:- "VeeamTapeSvc.exe" and "Veeam.Backup.Core.dll". The case owner asked me to try these 2 files as a temporary workaround by making sure I have copies of the original versions of these files->replacing the originals with these 2->restarting the Veeam services->open a command prompt and run the workaround VeeamTapeSvc.exe to import a tape-> replace the 2 workaround files with the originals->restart the Veeam services. This seems to have worked. It imported one of the thirty VTL tapes I had configured in my AWS Console and when I then right-clicked the tape library and ran an import tape operation, it added the remaining 29 tapes into "Online" Media. I was then able to right-click the library and perform an "Inventory Library" and all 30 tapes were marked as "Free". I've just created a GFS Media Pool and a test Tape Backup job linking it to one of my main backup-to-disk-repository jobs and kicked off a backup and it appears to be processing ok. The job started around 25 minutes ago and it loaded a tape into a drive and added it to the GFS pool and the job is showing data processed/Read/Transferred at a rate of 25 MB/s and showing 1% completed.

The case owner told me not to continue using the 2 workaround files, they were provided to me just to get the import to work via command line. Hopefully this will become a permanent fix and incorporated into the product....
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Re: Amazon AWS VTL Gateway

Veeam Logoby gparker » Mon Apr 04, 2016 8:13 am

Hi, i received the permanent fix a few days ago and the import tape operation no longer fails. I am running another test tape backup job to the AWS VTL and it seems to be progressing well. I will try an archive operation to see if the virtual tape ejects and exports to my AWS VTS and that i can recall the virtual tape. Thanks very much.
George.
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