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rjay1600
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Full Name: Ray Jenkins
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3rd party maintenance partner for drives no longer supported by Quantum

Post by rjay1600 »

As noted, my apologies if this is not allowed but being a Veeam user I thought this forum would be a good place to ask the question :)

Next month Quantum will stop software/hardware support of my Quantum i40 LTO6 library.
It is currently performing flawlessly, but we all know that things break *just* when you need them, so maintenance availability is important.

Is anyone using, or has used 3rd party organizations for Quantum LTO library support ?
If I can't find a suitable solution I'll have to bite the bullet and purchase a new supported library with LTO7 drives ( as I have a lot of older LTO5 cartridges ).

I would appreciate any info the community could give me.

cheers,
Ray
HannesK
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Full Name: Hannes Kasparick
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Re: 3rd party maintenance partner for drives no longer supported by Quantum

Post by HannesK »

Hello,
I re-phrased the title to make it easier for others to see what the topic is about. Agree, a bit off-topic, but let's see whether someone answers... probably the country / region you ask for is helpful

Best regards,
Hannes
rjay1600
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Full Name: Ray Jenkins
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Re: 3rd party maintenance partner for drives no longer supported by Quantum - Victoria, Australia.

Post by rjay1600 »

Sorry, forgot to add region, Victoria, Australia.
:-/
Cheers,
Ray
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