Discussions specific to tape backups
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RyanT
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Cannot delete Tape Drive. Case # 03390405

Post by RyanT » Feb 14, 2019 12:09 am

Hi,

I am setting up the Tape backup job using AWS VTL Gateway. I ran into some issues and had to start over by removing the iSCI target (of the Gateway VM) then Storage Gateway on AWS site BEFORE removing the tape drives from the libraries.

I am now stuck removing these tape drives as the "Remove Drive" option is grayed out. Any help would be appreciated!

I had opened a support case. Case # 03390405

Thanks,
Ryan

EDIT: I meant iSCSI target (the local Gateway VM according the document written by Dustin Albertson https://www.veeam.com/using-aws-vtl-gat ... de_wpp.pdf)

RyanT
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Re: Cannot delete Tape Drive. Case # 03390405

Post by RyanT » Feb 14, 2019 11:17 pm

Just got an update from Veeam that the case is escalated to the next tier.

Dima P.
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Re: Cannot delete Tape Drive. Case # 03390405

Post by Dima P. » Feb 15, 2019 8:04 pm

Hello Ryan,

Please keep working with our support team and let us know how the investigation goes. Cheers!

RyanT
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Re: Cannot delete Tape Drive. Case # 03390405

Post by RyanT » Feb 22, 2019 9:54 pm

Thanks Dima! Support provided solution to remove the tape libraries from the DOS commands:

>sqlcmd -s <veeamservername>
>use veeambackup
>go
>delete from [Tape.libraries]
>go

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