ContinueBackupSrvFileToTape failed

[fsseremba]

Please advise what is the cause of this error as it keeps on reoccurring;

Code: Select all

1/4/2016 5:27:41 AM :: ContinueBackupSrvFileToTape failed
The specified network name is no longer available.
Failed to read data from the file [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk].
Read operation has failed. File: [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk]. Size of data: [1048576].
Unable to read file block. File: [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk]. Offset: [

[Dima P.]

Hello Francis,

Kindly, open a support case and post a case ID to this thread - otherwise this post is going to be deleted. Thanks.

[fsseremba]

Hello Dima,

Here is the case ID

Case # 01256527

[Dima P.]

Thanks Francis. Let’s await for the investigation results.

[veremin]

Are you positive that there were no network issues, such as drops or similar, at that time? Based on the provided logs' portion, network problems seem to have been the root cause. Thanks.

[fsseremba]

Problem resolved after upgrading to Veeam v9.