Discussions specific to tape backups
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fsseremba
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ContinueBackupSrvFileToTape failed

Post by fsseremba » Jan 04, 2016 3:49 pm

Please advise what is the cause of this error as it keeps on reoccurring;

Code: Select all

1/4/2016 5:27:41 AM :: ContinueBackupSrvFileToTape failed
The specified network name is no longer available.
Failed to read data from the file [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk].
Read operation has failed. File: [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk]. Size of data: [1048576].
Unable to read file block. File: [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk]. Offset: [

Dima P.
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Re: ContinueBackupSrvFileToTape failed

Post by Dima P. » Jan 04, 2016 4:37 pm

Hello Francis,

Kindly, open a support case and post a case ID to this thread - otherwise this post is going to be deleted. Thanks.

fsseremba
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Re: ContinueBackupSrvFileToTape failed

Post by fsseremba » Jan 04, 2016 7:42 pm 1 person likes this post

Hello Dima,

Here is the case ID

Case # 01256527

Dima P.
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Re: ContinueBackupSrvFileToTape failed

Post by Dima P. » Jan 05, 2016 4:30 pm 1 person likes this post

Thanks Francis. Let’s await for the investigation results.

veremin
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Re: ContinueBackupSrvFileToTape failed

Post by veremin » Jan 08, 2016 1:57 pm

Are you positive that there were no network issues, such as drops or similar, at that time? Based on the provided logs' portion, network problems seem to have been the root cause. Thanks.

fsseremba
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Re: ContinueBackupSrvFileToTape failed

Post by fsseremba » Jan 27, 2016 4:56 pm

Problem resolved after upgrading to Veeam v9.

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