Drive empty

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Drive empty

Veeam Logoby jkm005 » Thu Aug 29, 2013 7:36 am

I see my HP LTO Utrium-4 drive listed. But no media is listed. Just report drive empty.
Any hints on how to add media?

Thx
jkm005
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Re: Drive empty

Veeam Logoby Dima P. » Thu Aug 29, 2013 8:13 am

Hello,

Is there any chance you have other tape software / backup software that could lock this drive?
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Re: Drive empty

Veeam Logoby jkm005 » Thu Aug 29, 2013 8:16 am

Yes Backup Exec - tried stopping and disabling all BE services and bootet the server. Still no media is shown.

Thx
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Re: Drive empty

Veeam Logoby v.Eremin » Thu Aug 29, 2013 9:16 am

Have you also tried to inventory a given drive after the restart? What about tape drivers that are being used? Are they ordinary-Windows ones or Symantec specific, instead? Thanks.
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Re: Drive empty

Veeam Logoby tfloor » Thu Aug 29, 2013 10:03 am

Stopping the services and using the Windows or HP driver instead of the symantec driver must be enough to get it working normally
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