Error: Storage with id '0cb08c03-a623-4d04-8072-13aefb21b177' was not found

[jround]

Having a bit of a strange issue with tape backups, I will of course log a ticket once back in work on Monday but just wondered if anyone had any ideas in the meantime

Basically a couple of months ago we got some extra storage for Veeam so created a secondary SOBR, and added that to the Backup to Tape job so the job backs up both SOBRs (We have 4 storage units so 2 in each SOBR as we only have Enterprise license)

Anyway the Tape job runs for a while fine (25+ hours) then all of a sudden seems to lose access to some sort of storage, but to my knowledge nothing goes offline and disk backups to both SOBRs are still running fine :- here are the last 2 months errors (since we added the extra SOBR to the tape job)

April : Error: Storage with id '31664df9-f1d3-441f-a72d-23b31933d22b' was not found

May : Error: Storage with id '0cb08c03-a623-4d04-8072-13aefb21b177' was not found

[veremin]

According to our forum rules, it's required to include support case ID while posting about technical issues.

Kindly, open a ticket with our support team and let us know its ID.

Thanks.

[jround]

Case ID 04154983

But I can't upload the log ZIP! It seems to upload but then Submit stays greyed out