As part of an ongoing support case regarding odd results when copying to tape, my Superloader 3 was deemed to be faulty and was replaced by Quantum. My old Superloader was renamed in Veeam to 'Autoloader' and Veeam never complained. Everything continued to work.
With the replacement Superloader attached it was correctly detected by Veeam and labelled as "QUANTUM UHDL 0092". I renamed this new one to 'Autoloader' to match the previous name.
Now, when I check the properties any of my media pools, I get the error "Tape library not found (id:)". This is a problem because I can't move media between media pools as I get the next error "Cannot move selected tapes because target media pool is not linked with the same source library".
I don't think the renaming has caused the problem, more the fact that the library was replaced and I'm guess its unique ID (or whatever!) in the database has changed. I don't want to have to recall all my media from storage to be able to move it between pools. Is there a way to edit the Veeam database directly to replace the old library ID with the new ID?
The original support case ID #01884729