File to Tape - Empty Folder question

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File to Tape - Empty Folder question

Veeam Logoby gessi0 » Wed Jun 08, 2016 7:38 am

Hey all,

i have a problem with a simple File to Tape Job.
My goal is to backup our file archive from the fileserver to tape. Simple an straight.

I have added my file server to the backup infra struktur with correct fsadmin credentials. My problem is now, when i am trying to add some special folders in my filestructure to the job, i only got the root folder on my server. I cannot browse deeper in the structure. Please see attached screenshot for details.

Maybe i miss something?

thank you

best regards

Image

Markus
gessi0
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Re: File to Tape - Empty Folder question

Veeam Logoby Shestakov » Wed Jun 08, 2016 10:03 am

Hi Markus and welcome to the community!
Could you tell about your source repository, is it deduplicating storage appliance or shared folder backup repository?
By the way, what is your current product version?
Thanks!
Shestakov
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Re: File to Tape - Empty Folder question

Veeam Logoby gessi0 » Wed Jun 08, 2016 11:15 am

Hey,

thx for the warm welcome :-).

We are using veeam backup and replication 9.0.0.1491.
The repository is a non deduplicating iscsi storage from a nettapp.

thx

best regards Markus
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Re: File to Tape - Empty Folder question

Veeam Logoby Shestakov » Wed Jun 08, 2016 12:12 pm

Thanks for the reply.
Could you contact Veeam technical support team as the issues requires logs investigation.
Shestakov
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Re: File to Tape - Empty Folder question

Veeam Logoby gessi0 » Wed Jun 08, 2016 12:26 pm

ok, i will

thank you
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Re: File to Tape - Empty Folder question

Veeam Logoby Shestakov » Wed Jun 08, 2016 12:27 pm

Once you have a support case number, please post it here for us to follow the investigation. Thanks!
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Re: File to Tape - Empty Folder question

Veeam Logoby gessi0 » Wed Jun 08, 2016 2:26 pm

Ticket created,

Case #01821622

thx
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Re: File to Tape - Empty Folder question

Veeam Logoby folerx » Tue Sep 27, 2016 8:11 am

hi
veeam wont save empty folders from source to tape?
i try restore folders to hdd and all files is here, mb is correct but not number of folders because some of source folders is empty.
no big deal but ask to know.

tnx
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Re: File to Tape - Empty Folder question

Veeam Logoby folerx » Tue Sep 27, 2016 11:05 am

I compare folders with winmerge. report tell me that is source have 28 more folders than destination (tape) and all of this is empty folder on source side.
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Re: File to Tape - Empty Folder question

Veeam Logoby Shestakov » Tue Sep 27, 2016 11:29 am

Hi,
That`s correct, file to tape job doesn`t copy empty folders.
Shestakov
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