File to Tape from Veeam console fails

[ibarizz]

Hello!

I have an error while executing a File to Tape job from a Veeam Client. There error itself is the following:
Failed to GetProxyEndPoint: Failed to send command

This issue doesn't happen while I execute it from the Veeam Server, but it does from another computer with the Veeam Console.
It doesn't happen with other types of jobs like Backup Jobs, Backup Copy Jobs, Backup to tape Jobs. Only happens with File to Tape.

Is it really neccesary to execute this kind of jobs from the Veeam Server? I couldn't find anything related to that in Veeam documentation.

Thank you in advance.
Cheers.

[Mildur]

Hello,
That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic. Without case number, the topic will eventually be deleted by moderators.

I tested it in my lab. Executing a file to tape job worked from a remote console.

Best regards,
Fabian

PS: support can only help if you upload logs https://www.veeam.com/kb1832