File to tape - Skipped Files

[nterreault]

Hello,

Quick question is File to tape stricly for vbk or vib files ?

I'm trying to copy some zip/rar files to tape along with other vbk files and the job is always skipping those files.

Thanks,

Nicholas

[Gostev]

Hi, File To Tape can process any files from any server added to Managed Server (Windows or Linux). Thanks!

[nterreault]

Ok got it finally. I had zipped file to backup from another server. I created a File To Tape and created a folder on the server from there. copied the file inside that folder. And finally the backup got the file and recognize them.

Thanks...

[veremin]

I’m wondering whether you got any warning or notification regarding files being skipped; anything that might point us to the root cause of the original issue. Also, did you choose these files as a source for file to tape job, or you chose the root folder, instead?

Anyway, glad to hear that you were able to bypass the said issue. Thanks.

[nterreault]

I got a yellow sticky saying skipped files, but nothing more. In the log it was saying Remote Directory contains 0 items.

I choose the file as a source. Like i said once i moved files inside a created folder (From within Veeam software) i got the file taken to tape.

Not sure if its wanted like that or it a bug, but i came around it.

Thanks,

[veremin]

I encourage you to open a ticket with our support, so that, they can take a closer look at your infrastructure and see what could cause the said behavior.

If anything doesn’t work as expected, it’s typically recommended to work with support team; this way, we will be aware about potential issues and will be able to come up with potential workarounds/fixes as soon as possible.

Thanks.