Discussions specific to tape backups
Post Reply
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

File to tape task hanging

Post by pawell » Jun 07, 2016 1:43 pm

A couple weeks ago strange issue starts to happen sometimes. File-to-tape task may hang until cancelled. In this time veeam constantly writes logs of this task to archive. Size of archive is 2-4Gb.

Shestakov
Veeam Software
Posts: 6830
Liked: 696 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: File to tape task hanging

Post by Shestakov » Jun 07, 2016 1:50 pm

Could you give more details, please?
Do you receive any message when the file to tape job is cancelled? Does it write files to the tape at all?
Thanks!

P.Tide
Product Manager
Posts: 5179
Liked: 447 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: File to tape task hanging

Post by P.Tide » Jun 07, 2016 1:51 pm

Also what are the source and destination settings for that File-to-tape job?

Thanks

pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: File to tape task hanging

Post by pawell » Jun 07, 2016 1:58 pm

I found couple of errors in mail like "Volume F: have 137708 problems. Details: File not found.Session has timed out". Task was executing for 2 days before this exception occured. In other cases I stopped task manually.
Source is file server with Server 2012 R2. Destination is tape library IBM TS3200 connected to this server.

P.Tide
Product Manager
Posts: 5179
Liked: 447 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: File to tape task hanging

Post by P.Tide » Jun 07, 2016 2:09 pm

"Volume F: have 137708 problems. Details: File not found.Session has timed out".
Any chances that some files on the source were modified/deleted while the job was running?

pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: File to tape task hanging

Post by pawell » Jun 07, 2016 2:26 pm

Yes it`s possible. I will make some changes in my backup schedule and see what will happen. Thank you.

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 2 guests