File to tape task hanging

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File to tape task hanging

Veeam Logoby pawell » Tue Jun 07, 2016 1:43 pm

A couple weeks ago strange issue starts to happen sometimes. File-to-tape task may hang until cancelled. In this time veeam constantly writes logs of this task to archive. Size of archive is 2-4Gb.
pawell
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Re: File to tape task hanging

Veeam Logoby Shestakov » Tue Jun 07, 2016 1:50 pm

Could you give more details, please?
Do you receive any message when the file to tape job is cancelled? Does it write files to the tape at all?
Thanks!
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Re: File to tape task hanging

Veeam Logoby PTide » Tue Jun 07, 2016 1:51 pm

Also what are the source and destination settings for that File-to-tape job?

Thanks
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Re: File to tape task hanging

Veeam Logoby pawell » Tue Jun 07, 2016 1:58 pm

I found couple of errors in mail like "Volume F: have 137708 problems. Details: File not found.Session has timed out". Task was executing for 2 days before this exception occured. In other cases I stopped task manually.
Source is file server with Server 2012 R2. Destination is tape library IBM TS3200 connected to this server.
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Re: File to tape task hanging

Veeam Logoby PTide » Tue Jun 07, 2016 2:09 pm

"Volume F: have 137708 problems. Details: File not found.Session has timed out".
Any chances that some files on the source were modified/deleted while the job was running?
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Re: File to tape task hanging

Veeam Logoby pawell » Tue Jun 07, 2016 2:26 pm

Yes it`s possible. I will make some changes in my backup schedule and see what will happen. Thank you.
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