Help - No Medium Changer won't allow tape usage

[boatmn810new]

CASE No. 05870880

I have no medium changer and Veeam will not let me create a media pool with a tape greater than 0 bytes - don't think its sensing the tape insertion into unit ?
Veeam 11
Windows 10 tape server - windows 2022 vm - esxi 8

logs have been uploaded
hoping best effort support works and somebody has a great idea.

Jared

[boatmn810new]

IBM Tape utils - can sense drive - eject, so on.

[Regnor]

What error do you see in Veeam? And have you installed the correct drivers for the tape drive?

[boatmn810new]

When I create job - file to tape or anything to tape - when I get to New Media Pool - I can't add a tape library - its all greyed out.

[Regnor]

Do you actually see the tape drive under Tape Infrastructure in the Veeam Console? If not, go to the Windows device manager and check if the drive is detected correctly.

[Dima P.]

Max is right, it feels like the issue is related to tape device being incorrectly registered with B&R as tape media is selected later (you can create media pool without tape media at all, but you must have a tape library configured).