HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 tape load error

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Re: HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 tape load error

Veeam Logoby mbarys » Fri Jun 19, 2015 5:02 pm

This ticket was merged it looks like. My unit is the Tandberg Magnum 224.
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Re: HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 tape load error

Veeam Logoby Dima P. » Fri Jun 19, 2015 5:26 pm

Oops, sorry my bad. Here is the link to the Tandberg resources then: Magnum 224
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Re: HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 tape load error

Veeam Logoby mbarys » Mon Jun 22, 2015 2:57 pm

I'll take a look at these again and let you know how it goes. Thanks
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Re: HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 tape load error

Veeam Logoby mbarys » Tue Jun 23, 2015 3:12 pm

Looks like those drivers don't support 2012R2. What's weird is that it doesn't even detect the medium changer as an unknown device or anything. Just the two drives are listed as Hewlett Packard LTO Ultrium-5 drive. I ran the latest drivers from HP and it lists the following has been updated:
HP DAT Tape Driver 1.7.1.0
HP ESL G3 Tape Library Driver 7.5.8.1
HP LTO Tape Driver 1.0.7.1
HP ESL E Tape Library Driver 1.5.1.1
HP USB Mass Storage Controller 7.00.2012
HP 1/8 G2 Autoloader/MSL G3 Series Library Driver 3.0.0.0
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Re: HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 tape load error

Veeam Logoby Dima P. » Wed Jun 24, 2015 2:28 pm

Hello mbarys,
Looks like those drivers don't support 2012R2.

May I suggest contacting Tandberg support team then: they should definitely know more about drivers and hardware issues related to the library?
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