Discussions related to exporting backups to tape and backing up directly to tape.
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JackT
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Incomplete Jobs

Post by JackT »

Hello,

Throughout this month, we have been running incremental backups, and from the 10th - 23rd of May, these backups were labelled as "incomplete"
What does this mean? If anyone can help, that would be greatly appreciated.
Jack
Dima P.
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Re: Incomplete Jobs

Post by Dima P. » 1 person likes this post

Hello Jack,

Can you please share a link to the screenshot where such state is displayed? Any chance you've noticed any issues / warning in the tape job summary / job log? Thank you!
JackT
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Re: Incomplete Jobs

Post by JackT »

Hi there,
I double click on the last 24 hours "Failed" tab, and all of the jobs have the failed status. I haven't been able to paste the screenshot so I copy and pasted what the action logs say on the last attempt.

Job started at 02/06/2022 16:30:21
Processing tasks 72:01:16
Timed out waiting for tape in QUANTUM ULTRIUM-HH5 (Tape0)
Job has been terminated Error: Timed out waiting for tape in QUANTUM ULTRIUM-HH5 (Tape0)
0 folders and 0 files backed up
Error: Timed out waiting for tape in QUANTUM ULTRIUM-HH5 (Tape0)
Job finished with error at 05/06/2022 16:31:40
Dima P.
Product Manager
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Re: Incomplete Jobs

Post by Dima P. » 1 person likes this post

Job has been terminated Error: Timed out waiting for tape in QUANTUM ULTRIUM-HH5 (Tape0)
Looks like the backup job was not finished, new tape should be inserted to the drive (likely the old tape was running out of space). Thanks!
JackT
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Re: Incomplete Jobs

Post by JackT »

Alright, thank you!
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