Insert Tape to Continue...tape already in...

[tom.mercer]

Sorry to drag up an old thread but I'm not convinced this issue has been resolved.

We have now upgraded our customer to Version 9 Update 1 but we are still getting an 'insert tape' email every single morning even though a valid tape is already in the drive.

Any other ideas?

[veremin]

The issue should have been fixed in Update 1.

So, we'd appreciate if you open a ticket and post its number here.

Thanks.