-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
Inventoring tape drive
Hi. I have Tape library IBM TS3200 and free version of Veaam B&R 8. Library connected to server by SAS. When I start inventory process, as a result i get only 1 tape, that was loaded to drive via library management. Is this normal situation, or veeam should see all tapes, that loaded to library?
-
- Product Manager
- Posts: 14726
- Liked: 1706 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: Inventoring tape drive
Hi pawell,
Could you try to use import operation instead? Thanks.
Could you try to use import operation instead? Thanks.
-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
Re: Inventoring tape drive
Where I can find this option?
-
- Product Manager
- Posts: 20413
- Liked: 2302 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: Inventoring tape drive
I don't have free version at had, but in paid one you can right click on tape device and select "Import tapes". Thanks.
-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
Re: Inventoring tape drive
I can use only free version now. If I activate trial to test this option, will it become free version again after trial over?
-
- Veteran
- Posts: 7328
- Liked: 781 times
- Joined: May 21, 2014 11:03 am
- Full Name: Nikita Shestakov
- Location: Prague
- Contact:
Re: Inventoring tape drive
Yes, you can try trial version which includes all options and then switch back to free one.
Thanks.
Thanks.
-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
Re: Inventoring tape drive
I didn't find option, you described, in full version. Library and drive does not have this option in context menu.
-
- Veteran
- Posts: 7328
- Liked: 781 times
- Joined: May 21, 2014 11:03 am
- Full Name: Nikita Shestakov
- Location: Prague
- Contact:
Re: Inventoring tape drive
It can be found under "Tape Infrastructure".
Thanks.
Thanks.
-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
-
- Veteran
- Posts: 7328
- Liked: 781 times
- Joined: May 21, 2014 11:03 am
- Full Name: Nikita Shestakov
- Location: Prague
- Contact:
Re: Inventoring tape drive
Looks like v7 while you wrote "I have Tape library IBM TS3200 and free version of Veaam B&R 8."
Could you double-check it in Menu>Help>About window? Thanks
Could you double-check it in Menu>Help>About window? Thanks
-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
Re: Inventoring tape drive
That is version 8.0.0.917, i swear.
-
- Veeam Software
- Posts: 21139
- Liked: 2141 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Inventoring tape drive
Seems that your library is not added correctly, but seen as a standalone drive. Make sure both tape drives and medium changer are correctly displayed in Device Manager, probably, wrong drivers are used.
-
- Product Manager
- Posts: 20413
- Liked: 2302 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: Inventoring tape drive
If nothing helps, open a ticket with our support team. Users even with trial or free versions are eligible for support. The speed of answers will depend on support availability, though. Thanks.
-
- Enthusiast
- Posts: 25
- Liked: 1 time
- Joined: Jan 27, 2015 8:27 am
- Location: Kirov
- Contact:
Re: Inventoring tape drive
Should medium changer be visible in Tape Devices section? I see only Changer Bus Enumerator and Tape Bus Enumerator in Systed Devices.
-
- Product Manager
- Posts: 20413
- Liked: 2302 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: Inventoring tape drive
Yes.Should medium changer be visible in Tape Devices section?
-
- Influencer
- Posts: 11
- Liked: 3 times
- Joined: Dec 23, 2014 11:49 pm
- Full Name: James Estrada
- Contact:
Re: Inventoring tape drive
If you're using barcoded tapes then something may be wrong with your tape drive. The drive should read the codes then automatically send them to Veeam and you should never have to manually do an inventory.
If you're not, buy some. They may be expensive for a bunch of stickers but the time and trouble they will save you is huge.
If you're not, buy some. They may be expensive for a bunch of stickers but the time and trouble they will save you is huge.
-
- Product Manager
- Posts: 14726
- Liked: 1706 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: Inventoring tape drive
pawell,
Check for Unknown Medium Changer in the device manager. If it does appear – then please install the default windows signed drivers for this library as Unknown Medium Changer driver is not supported use Windows drivers/Manufacturer drivers instead.
Check for Unknown Medium Changer in the device manager. If it does appear – then please install the default windows signed drivers for this library as Unknown Medium Changer driver is not supported use Windows drivers/Manufacturer drivers instead.
Who is online
Users browsing this forum: No registered users and 4 guests