Discussions related to exporting backups to tape and backing up directly to tape.
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pawell
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Inventoring tape drive

Post by pawell »

Hi. I have Tape library IBM TS3200 and free version of Veaam B&R 8. Library connected to server by SAS. When I start inventory process, as a result i get only 1 tape, that was loaded to drive via library management. Is this normal situation, or veeam should see all tapes, that loaded to library?
Dima P.
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Re: Inventoring tape drive

Post by Dima P. »

Hi pawell,
Could you try to use import operation instead? Thanks.
pawell
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Re: Inventoring tape drive

Post by pawell »

Where I can find this option?
veremin
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Re: Inventoring tape drive

Post by veremin »

I don't have free version at had, but in paid one you can right click on tape device and select "Import tapes". Thanks.
pawell
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Re: Inventoring tape drive

Post by pawell »

I can use only free version now. If I activate trial to test this option, will it become free version again after trial over?
Shestakov
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Re: Inventoring tape drive

Post by Shestakov »

Yes, you can try trial version which includes all options and then switch back to free one.
Thanks.
pawell
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Re: Inventoring tape drive

Post by pawell »

I didn't find option, you described, in full version. Library and drive does not have this option in context menu.
Shestakov
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Re: Inventoring tape drive

Post by Shestakov »

It can be found under "Tape Infrastructure".
Image
Thanks.
pawell
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Re: Inventoring tape drive

Post by pawell »

Image
Shestakov
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Re: Inventoring tape drive

Post by Shestakov »

Looks like v7 while you wrote "I have Tape library IBM TS3200 and free version of Veaam B&R 8."
Could you double-check it in Menu>Help>About window? Thanks
pawell
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Re: Inventoring tape drive

Post by pawell »

That is version 8.0.0.917, i swear. :)
foggy
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Re: Inventoring tape drive

Post by foggy »

Seems that your library is not added correctly, but seen as a standalone drive. Make sure both tape drives and medium changer are correctly displayed in Device Manager, probably, wrong drivers are used.
veremin
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Re: Inventoring tape drive

Post by veremin »

If nothing helps, open a ticket with our support team. Users even with trial or free versions are eligible for support. The speed of answers will depend on support availability, though. Thanks.
pawell
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Re: Inventoring tape drive

Post by pawell »

Should medium changer be visible in Tape Devices section? I see only Changer Bus Enumerator and Tape Bus Enumerator in Systed Devices.
veremin
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Re: Inventoring tape drive

Post by veremin »

Should medium changer be visible in Tape Devices section?
Yes.
fix-all-the-things
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Re: Inventoring tape drive

Post by fix-all-the-things »

If you're using barcoded tapes then something may be wrong with your tape drive. The drive should read the codes then automatically send them to Veeam and you should never have to manually do an inventory.
If you're not, buy some. They may be expensive for a bunch of stickers but the time and trouble they will save you is huge.
Dima P.
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Re: Inventoring tape drive

Post by Dima P. »

pawell,
Check for Unknown Medium Changer in the device manager. If it does appear – then please install the default windows signed drivers for this library as Unknown Medium Changer driver is not supported use Windows drivers/Manufacturer drivers instead.
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