job backup tape

Everything about backing up to tape

Re: job backup tape

Veeam Logoby v.Eremin » Thu Sep 26, 2013 4:03 pm

Providing that tape library hasn’t gone offline and that there are no specific drivers or other tape software installed, I’d suggest opening a ticket with our support team and letting them investigate it directly.

It will be also appreciated if you provide your ticket number here, so that, we will be able to follow the case and update the topic once the resolution is found.

Thanks.
v.Eremin
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Re: job backup tape

Veeam Logoby RogerH » Wed Oct 02, 2013 8:31 am

OK, i have opened a support case: Case # 00453976
As soon as i have new informations, i will post them here.

Regards
Roger
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Re: job backup tape

Veeam Logoby v.Eremin » Wed Oct 02, 2013 8:35 am

Thanks, Roger, for coming back and updating the topic with the support case ID; much appreciated. Let’s wait and see what support team says about this issue.
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Re: job backup tape

Veeam Logoby RogerH » Wed Oct 09, 2013 11:32 am 2 people like this post

Update:

A remote session with technical support dind'nt bring up any solution.

Anyway, i think i have solved it myself :-)

The only thing i hadn't tried so far, was to create a new media pool. So i did that and moved all the tapes from the old pool to the new one.
All the backup copy jobs that were startet since then, have completed successfully.

Regards
Roger
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Re: job backup tape

Veeam Logoby RogerH » Tue Oct 15, 2013 7:08 am

Just to let you all know

The new Media Pool has solved my problem.

Regards
Roger
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