Discussions related to exporting backups to tape and backing up directly to tape.
Post Reply
TommyB
Expert
Posts: 123
Liked: 16 times
Joined: Aug 28, 2013 9:46 am
Full Name: Thomas Braun
Location: Germany.Europe.Terra.Sol.Milkyway.Localgroup.Virgo
Contact:

Known problem with email notification?

Post by TommyB »

Hi,

I have a backup job that needs four tapes in total - since the last Veeam update, the notification mail to change the tape is only sent after the first tape is full.

There is no notification email for tape 2 and 3.

Just wondering if there is a known problem with this functionality?

Thomas
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Known problem with email notification?

Post by Shestakov » 1 person likes this post

Hi Thomas,
I haven't heard of such an issue, so please contact the support team for the issue investigation.
Thanks!
TommyB
Expert
Posts: 123
Liked: 16 times
Joined: Aug 28, 2013 9:46 am
Full Name: Thomas Braun
Location: Germany.Europe.Terra.Sol.Milkyway.Localgroup.Virgo
Contact:

Re: Known problem with email notification?

Post by TommyB »

Thanks, I will open a support case.
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Known problem with email notification?

Post by Shestakov » 1 person likes this post

Thank you. Once you do, please provide a support case number for reference.
TommyB
Expert
Posts: 123
Liked: 16 times
Joined: Aug 28, 2013 9:46 am
Full Name: Thomas Braun
Location: Germany.Europe.Terra.Sol.Milkyway.Localgroup.Virgo
Contact:

Re: Known problem with email notification?

Post by TommyB »

Case #03458224
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Known problem with email notification?

Post by Shestakov »

Thanks Thomas. Once my assistance is needed I'll chime in. By as a rule such cases are resolved by technical support.
chovavzutra
Lurker
Posts: 1
Liked: 1 time
Joined: Apr 14, 2019 12:42 pm
Full Name: Chovav Zutra
Contact:

Re: Known problem with email notification?

Post by chovavzutra » 1 person likes this post

same issue for me. Case # 03512794
lyapkost
Expert
Posts: 221
Liked: 48 times
Joined: Nov 27, 2015 2:26 pm
Full Name: Konstantin
Location: Saint Petersburg
Contact:

Re: Known problem with email notification?

Post by lyapkost » 1 person likes this post

Hi. The issue is known and will be addressed in the next major update. Case to refer: #03418463.
Post Reply

Who is online

Users browsing this forum: No registered users and 27 guests