Missing server within the console during restore

[paruccone]

Hi,

I reinstalled Veeam on a fresh machine and catalogued the tapes in my library: there are 5 LTO-4 tapes with less than 4GB of free spaces each meaning nearly 4TB of data.

when I go under Files->tape: I only see one of the machines that have been backed up which is of a small box with a 250GB hard drive (so it's clear that there's much more in the catalog). There is another machine showing (that I can see if I go on tape infr.->Libraries->Tandberg->Media->Online and click on restore files, Add) but if I try to expand the tree it's empty. That machine/IP doesn't exist anymore and I need to restore the files on another machine.

Am I missing something? Can you help me find the rest of my backup?

Using Veeam Backup and Replication community edition 9.0.0.1715

forgot to mention: no VMs involved, only files from physical machines with agents.

Thanks!

[paruccone]

addendum:
after cataloging, only one of the tapes (the last one using only 0.3GB) goes into the imported pool, all the others show under "uncategorized".

Tried as well after upgrading to 9.5 update 4.

[Dima P.]

Hello Alessandro,

Try to start the recovery via File level restore wizard, it should prompt you for the needed tape media (should show the tape names/barcodes after you select the content to be restored). Cheers!