Never eject

[dave2318]

Hi there

Is it possible to set Veeam 9.5 to never automatically eject tapes?
We have several sites, some that have no technical staff onsite several days a week and it seems that Veeam is ejecting tapes quite regularly since we upgraded from 9.0 to 9.5, is it possible to stop this?

thanks in advance

Dave

[Dima P.]

Hello Dave,

Please clarify what tape device are you using (standalone drive or tape library)? Are you referring to Veeam B&R 9.5 U4? Thank you!

[dave2318]

Hi Dima,

Sorry, yes, standalone tape drive and B&R 9.5 U4.

thanks

Dave

[dave2318]

Hi, Is there any update on this? I've found out that Veeam is ejecting the tape after every job and they are having to manually put the tape back in. The "Eject media upon job completion" tick box is not ticked

thanks

Dave

[Dima P.]

Dave,

Sorry for keeping silence, looks like I somehow missed your last reply. Can you please clarify if it ejects only the full tape media or any tape media? Thank you!

[dave2318]

No problem, i also forgot about it:) Apparently it ejects every day, full or not.

thanks

Dave

[Dima P.]

Thanks Dave, I'll check with QA folks and update this thread with the investigation results. Cheers!

[dave2318]

Hi Dima,

Any news?

thanks

Dave

[veremin]

It seems that tapes get filled and ejected because of that. If you experience different behaviour, kindly, reach our support team for investigation. Thanks!

[dave2318]

Thanks fro the update. The customer has told me that it's happening every day, i'll double check with them.

thanks

Dave

[veremin]

If I remember correctly, we've changed tape ejecting logic for standalone drives - in 9.5 we eject a tape each time it gets fully filled.

If that's not the case, then, make your customer open a support case.

Thanks!

[dave2318]

Cool, thanks for the info.