VB&R does not recognize cleaning media

Everything about backing up to tape

Re: VB&R does not recognize cleaning media

Veeam Logoby v.Eremin » Thu Mar 09, 2017 9:11 am

If re-scanning library does not switch a cleaning media from offline to online state, then, it might be worth reaching our support team for further investigation. Thanks.
v.Eremin
Veeam Software
 
Posts: 13734
Liked: 1027 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: VB&R does not recognize cleaning media

Veeam Logoby Stan-san » Thu Mar 09, 2017 3:29 pm

v.Eremin wrote:If re-scanning library does not switch a cleaning media from offline to online state, then, it might be worth reaching our support team for further investigation. Thanks.

Well before posting here, I've already opened the case 02090494. So far, not much help from the support team. I only hope the 1st tier guy escalates the issue soon.
Stan-san
Influencer
 
Posts: 17
Liked: 6 times
Joined: Fri Feb 17, 2017 9:32 pm

Re: VB&R does not recognize cleaning media

Veeam Logoby v.Eremin » Thu Mar 09, 2017 3:58 pm

You can always click on "Talk to manager" button on support portal, whenever you're not happy with level of support provided. Thanks.
v.Eremin
Veeam Software
 
Posts: 13734
Liked: 1027 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Previous

Return to Tape



Who is online

Users browsing this forum: No registered users and 1 guest