Point unavailable when doing full VM restore from tape

[stewsie]

Hi

Today noticed that when attempting to do a full VM restore from tape and selecting point, no tape backups are shown. If I cancel that and select to restore to a repository and then choose a point I am able to see all the backups on tape.

Is this a bug as I have been able to do full restores from tape before and selected a point. We are on the latest version of VBR

I have opened a support case, 07456751

[stewsie]

If I don't click the Point button then the next option is to restore from tape so I am 100% sure I am trying to restore from tape

[stewsie]

It appears that this is a known issue and I have been offered a fix. I have also been told this will be fixed in the next release whenever that might be

[kraeg]

We have the same problem where we are running tape backups since we upgraded to version 12.2.0.334
Is the fix publicly available?

[Mildur]

Hi Axel

It's a private fix.
You need to contact our customer support team to get access to the fix.

Thanks,
Fabian

[kraeg]

Hello!
I have contacted support, the provided my the private fix.
It worked!