Qnap NAS credential & best pratices for tapes

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Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Sat Nov 07, 2015 5:02 pm

Hi,

I'm making test with B&R u3 under vSphere 5.5u3 with an IBM LTO 3.
I have 3 vms (2K12 R2 Std as DC, Win 10 Ent, Win 2K Pro).
Veeam is installed on the 2K12 server and the Veeam Tape Server too.
Despite what I've read before. The tape has been recognized by 2K12 without any problem.

I have a QNAP TS-439U RP NAS (firmware 4.2) connected to the Active Directory. There are multiple shared folders with size may be > 1 To. Tape size is 400 MB.

I've create a job which fails because of NAS authentication :
- I' don't remember where I've which credential to use
- The NAS is a Linux firmware but Microsoft AD authentication. So should I use the Linux local admin account or Microsoft AD account ?

Thanks,

Vincent
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby v.Eremin » Mon Nov 09, 2015 7:29 am

How this share is configured? As CIFS share? Is it visible from the tape server? What happens if you manually enter the UNC path to the share in the source settings of files to tape job ("Folder" string)? Thanks.
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Wed Nov 11, 2015 6:58 pm

It's a CIFS share.
On the OS hosting Veeam B&R, I can access the network share using UNC (\\IP\Share).

On the Veeam job, in 'Files & Folders' section :
File or folder : "\\172.20.22.2\NolmeRS"
Server : This server
File mask : *.*

Size : Calculating...
(it seems it cannot compute size too)
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby Dima P. » Thu Nov 19, 2015 2:34 pm

nolme,

It might not properly get the size estimate due the complexity of the setup or lack of credentials on the Linux machine. Can you clarify, were you able to start a tape job successfully? Thanks
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Mon Nov 30, 2015 8:02 pm 1 person likes this post

Your post let me suggest another test.
I have modified the job to backup the Public folder of the NAS where EVERYONE is set to R/W. The job is running well. Nearly finished at 18 MB/s.
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby Dima P. » Sun Dec 06, 2015 4:26 pm

nolme,

Glad to hear - thanks for getting back to us and updating the thread.
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Mon Jan 18, 2016 4:08 pm

Hi,
I need to open this case again.

Backup jobs are running well on the NAS (name : Nolme-NAS) using admin account except for 1 folder.
This folder (name : NolmeRSync) is filled with another account (name : rsyncnolme, member of Everyone) throw RSync operations (which don't need root account ^^).

Using Windows file explorer and the admin account on the Veeam Server, I'm able to access & create files in subdirectories of folder NolmeRSync.

Running job lead to errors:
- Building file tree
- Unable to enumerate files in folder \\Nolme-NAS\NolmeRsync
- All file system objects were skipped

So, can I set other credentials only for this job for this remote folder ?

Vincent
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby Dima P. » Mon Jan 18, 2016 6:38 pm

Hi nolme,

Are we still talking about the v8 or newly released v9? Thanks in advance for the clarification .
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Mon Jan 18, 2016 7:44 pm

v8.

a new V9 ? I haven't see it. I'm downloading.
Does the upgrade will be done between v8 & v9 ?
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Tue Jan 19, 2016 10:28 am

Switched to v9 without any problem.
Job : same problem.
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby Dima P. » Tue Jan 19, 2016 5:10 pm

Thanks for the heads up and glad to hear your update went smooth. You might need to add the proper creds to the VBR's credential manager
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby nolme » Tue Jan 19, 2016 10:16 pm

I already add the new account there but I can't find where to apply it to my File to Tape job :/
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Re: Qnap NAS credential & best pratices for tapes

Veeam Logoby monstermania » Wed Jan 20, 2016 11:21 am 1 person likes this post

nolme wrote:So, can I set other credentials only for this job for this remote folder ?


Hi Vincent,
when i start with F2T Jobs to backup data from our QNAP 2 months ago i get the same error: Unable to enumerate files in folder '\\NAS-NO\Software'
The share '\\NAS-NO\Software' contains 180 subfolders.
So, I've create an new F2T job and add all the subfolders from the QNAP share. :? After starting the new F2T job 179 subfolders where fine and 1 get the message 'Unable to enumerate files in subfolder '\\NAS-NO\Software\xxx'.
By this way i can find out, that the problem caused through an sub,sub,sub-folder into the share!
I delete the related data from the NAS (rather old Software) and after that i can backup the whole share '\\NAS-NO\Software' without troblems!

best regards
Dirk
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