Using tape as a backup target
Post Reply
guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Remote Files to Tape

Post by guillermo.lozano »

Hi Community,

Anyone knows if I can from a Windows Server 2003 x86 share archive a remote file on a share on tape?

Thanks.
Regards,
Guillermo.-

Gostev
SVP, Product Management
Posts: 29346
Liked: 5475 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Remote Files to Tape

Post by Gostev »

Hi Guillermo, yes you can do that. Thanks!

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Hi Gostev, thanks for the reply.

How may I achieve that? If I try to backup directly through a network share or mapped drive I get the error "Building file tree. All files were skipped."

I'm also unable to add the remote server to the Veeam infrastructure to browse the disks because it is a Win 2003 x86 VM.

Thanks.
Regards,
Guillermo.-

veremin
Product Manager
Posts: 18981
Liked: 1923 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Remote Files to Tape

Post by veremin »

Hi, Guillermo. Could elaborate on what issues you have when you go to the backup infrastructure -> Microsoft Windows -> add server and try to add remote machine to the backup console? Thanks.

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Hi Vladimir,

When I try to add the server, The operation times out by not reaching the intended server.

I can ping that server from the Veeam Server I'm using without issues.

Thanks.

veremin
Product Manager
Posts: 18981
Liked: 1923 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Remote Files to Tape

Post by veremin »

How are you trying to add the server – via Full/Short name, IP address? It might be worth trying all the methods and seeing whether it works or not. Thanks.

Dima P.
Product Manager
Posts: 13057
Liked: 1244 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Remote Files to Tape

Post by Dima P. »

Guillermo,

If there is a problem in adding sever to console, you just select shared folder during file to tape job on Files and Folders step (getting folder mapped in windows as drive would make that possible).

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Hello Dmitry,

I've done that, but I get the error "Building file tree. All files were skipped."

Thanks

Dima P.
Product Manager
Posts: 13057
Liked: 1244 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Remote Files to Tape

Post by Dima P. »

Guillermo,

Ok, sorry I misread your previous post. You are mapping only the folder with the file to backup or could it be the whole disk?

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Vladimir, sorry I did not saw your post. i've tried with IP, Shortname & FQDN.

Dmitry, I'm mapping a whole Disk, but selecting a specific folder inside it on the tape job.

Thank you both.
Regards,
Guillermo.-

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

This is the error when adding the server:

Image

Thanks

Dima P.
Product Manager
Posts: 13057
Liked: 1244 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Remote Files to Tape

Post by Dima P. »

Guillermo,
Thank you for the provided information.

Could you please confirm that the account/credentials used are the same for drive mapping and Veeam B&R services on this server? After the files and folders step of file to tape job when credentials manager is populated, you use the same account - this could be changed either by creating new file to tape job or by deleting the incorrect entry in Veeam database (let me know if you need instructions on this, in case recreating file to tape job is not the option).

For adding server to backup infrastructure there could be multiple reasons - and the best place to investigate are Veeam logs. The most common case - firewall prevents Veeam services from being installed/started.

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Hi, yes i've used the same credentials now, and the file was taped! even restored with success, but with another error:

Image

here's the logs:

Logs.zip

What logs can i provide to check why i can't add the server?

thanks!

veremin
Product Manager
Posts: 18981
Liked: 1923 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Remote Files to Tape

Post by veremin »

Please be aware that the team behind this community cannot perform logs investigation for you. So, kindly open a ticket with our support team and provide them with log files instead. In order to export logs you should go to menu -> help -> support information and choose there what particular logs should be extracted.

Thanks.

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Ok Vladimir, i'll open a ticket and get back with the results.

Thanks.

veremin
Product Manager
Posts: 18981
Liked: 1923 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Remote Files to Tape

Post by veremin »

Thank you for your understanding. It will be also appreciated, if you provide the support ticket ID, so that we can follow the case and update the topic with the found resolution.

guillermo.lozano
Enthusiast
Posts: 69
Liked: 10 times
Joined: Feb 04, 2013 4:35 pm
Full Name: Guillermo Lozano
Contact:

Re: Remote Files to Tape

Post by guillermo.lozano »

Hi, it is being treated into the Case # 00439919 in relation to another Tape Backup Issue.

Best Regards,
Guillermo.-

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests