Still missing important tape backup handling features

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Still missing important tape backup handling features

Veeam Logoby TommyB » Tue Oct 29, 2013 9:02 am

Hi,

I'm still missing the following functionality in Veeam 7:

(I'm using a single standalone tape drive)

- Notify me via email when tape is full, add name(s) of "next free" tape(s) into this email.
- Option to eject tape when it is full
- Notify me via email when wrong tape is in tape drive.
- Option to define more than one person to be notified = multiple email addresses (this is nice-to-have, I could probably solve this by using distribution groups on my exchange server)

Thomas
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Re: Still missing important tape backup handling features

Veeam Logoby Dima P. » Tue Oct 29, 2013 10:06 am

Hello Thomas,
Thank you for your feedback!
Notify me via email when tape is full, add name(s) of "next free" tape(s) into this email.

Correct me if I am wrong - you want to get a notification email containing the name of the tape(s) which is next in backup to tape operation?
Option to eject tape when it is full

This option is in the Tape Job settings - Eject media once the job finishes check box
- Notify me via email when wrong tape is in tape drive.

Same as the first one - notification that wrong tape is loaded and needs to be changed to the correct tape?
Option to define more than one person to be notified

Granular tape notification option was already added to the feature list; however currently it is possible in the general notifications for VBR to add multiple recipients “ ; “ (no quotes) separated.
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Re: Still missing important tape backup handling features

Veeam Logoby v.Eremin » Tue Oct 29, 2013 10:19 am

Option to eject tape when it is full

The QA team has just confirmed that if you have “Eject media once the job finishes” option enabled, the corresponding tape medium will be automatically ejected when it gets full and you will be asked to input another cassette in order for tape job to continue.

Thanks.
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Re: Still missing important tape backup handling features

Veeam Logoby rgcooper » Tue Oct 29, 2013 1:07 pm

v.Eremin wrote:
Option to eject tape when it is full

The QA team has just confirmed that if you have “Eject media once the job finishes” option enabled, the corresponding tape medium will be automatically ejected when it gets full and you will be asked to input another cassette in order for tape job to continue.

Thanks.


Odd, I had tried this with an IBM TS3500 library and after the job ran the tape stayed in the drive. Next, I tried to dump another Veeam tape backup to the same drive/tape and the backup job was waiting for the tape to mount (even though the tape was still in the drive). To work around, I used the TS3500 web gui to dismount and remount the tape in the drive which resulted in the Veeam tape backup job progressing and eventually finishing successfully.

Thomas, what previous backup environment are you coming from?
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Re: Still missing important tape backup handling features

Veeam Logoby v.Eremin » Tue Oct 29, 2013 3:00 pm

Hi, Robert. Even before patch#1 was introduced, “Eject media once the job finishes” option had worked properly with tape libraries. So, if you’re experiencing different behavior, kindly, open a ticket with our support team and let them investigate it directly.

Thanks.
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Re: Still missing important tape backup handling features

Veeam Logoby dualdj1 » Fri Nov 01, 2013 3:52 am

I experience the same issue when the job is scheduled as: As new backup files appear. Could this be because the job is running continuous and never truly "ends", even though the current operation may be completed? Both my incremental and full tapes stayed in the drives of my library, until I ejected them. I would much prefer that they eject after the current set of passes on my backup jobs completes. Also, following erase operation, you have to manually eject the tapes as well. Can this be at least added as an option, if eject isn't the default post erase operation?

The manual eject command works just fine for me.
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Re: Still missing important tape backup handling features

Veeam Logoby v.Eremin » Fri Nov 01, 2013 10:05 am

Hi, Jason,

According to QA team, currently automatic ejecting doesn’t work in case of “continuous” job schedule. However, it should be fixed in one of the next product patches/releases.

Thanks.
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Re: Still missing important tape backup handling features

Veeam Logoby dualdj1 » Mon Nov 11, 2013 8:42 pm

Thanks, maybe it's not realistic to have it eject right away, if you have jobs that trigger the tape backup, that have "gaps" in run time. Maybe a more realistic feature would be "eject after idle X min/hour". Appreciate you looking into it.
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Re: Still missing important tape backup handling features

Veeam Logoby v.Eremin » Tue Nov 12, 2013 9:54 am

Ok, thanks for the feedback. According to the recent information, this functionality will be added not in the patch, but in the next product release.
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Re: Still missing important tape backup handling features

Veeam Logoby TommyB » Mon Nov 10, 2014 1:24 pm

Hi,

just enabled the eject feature again after installing V8 last weekend... unfortunately, this is still not working as expected - or at least not as I would expect :wink:

The tape (no. 1 of 3) got ejected after it was full, but the tape job did not wait for the next tape to be inserted but instead stopped and sent an error notification by email:

Tape library: HP Ultrium 4-SCSI
Used tapes: FT_2.1
Tape not exchanged. Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
The specified network name is no longer available
The specified network name is no longer available
The specified network name is no longer available
The specified network name is no longer available


Probably I need to open a support case for this.

Thomas
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Re: Still missing important tape backup handling features

Veeam Logoby Dima P. » Mon Nov 10, 2014 3:22 pm

Thomas,

Please open a support case and post the case ID to this thread, so I could forward it to QA team. Thank you.
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Re: Still missing important tape backup handling features

Veeam Logoby TommyB » Mon Nov 10, 2014 3:41 pm

Case ID: 00674591 - I also included full log information
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Re: Still missing important tape backup handling features

Veeam Logoby Dima P. » Mon Nov 10, 2014 6:16 pm

Thomas,

Thank you for the provided information, we will look into this.
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Re: Still missing important tape backup handling features

Veeam Logoby Dima P. » Tue Nov 11, 2014 2:00 pm

Thomas,

QA confirmed such behavior as unexpected. Please, continue working with support team, once the fix is ready they would let you know. Thank you for your patience and sorry for any inconvenience caused.
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Re: Still missing important tape backup handling features

Veeam Logoby TommyB » Wed Nov 19, 2014 6:08 pm

Support fixed this a few days ago via a hotfix.

But there still is an important functional difference between "eject when job finished" and "eject tape when full".

I'm running a weekly tape backup cycle that copies the nightly VM backups to tape the next morning each day.

So on Monday the backup fills 3 tapes with full backups - each of them gets ejected by the "eject when job finished" setting.

But since the last one is not completely filled, it should stay in the drive to be ready for the following tape backup cycle on Tuesday morning that adds new incremental backups from Monday night to the tape.

And despite the notification settings, I did not get any emails telling me to insert the next tape.
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