Tape Drive/Autoloader Errors after Update 4b & Hotfix

[jkettler]

Hello. I opened a ticket when one of our autoloader's jobs started failing after the 4b update. All other tests and checks outside of Veeam showed the autoloader and drives were fine. Support provided a hotfix which did the trick. Just in case anyone else has this issue. Case# 03687452.

[Dima P.]

Hello jkettler,

Thank you for your post. Support team is working on KB article and I'll share it once it becomes available. Cheers!

[lyapkost]

Hi. The KB article is ready, please apply the hotfix: https://www.veeam.com/kb2983

NB: you need to disconnect your tape devices power supply for a while after replacing the files.