Using tape as a backup target
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pshute
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Tape drive serial number?

Post by pshute »

If I look at the properties of my tape drive in Veeam, it lists the model of the drive. Is it possible for it to also display the serial number? This is to save me the trouble of pulling it out to physically check it.

HannesK
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Re: Tape drive serial number?

Post by HannesK »

Hello,
do you mean the barcode? Yes you can: https://helpcenter.veeam.com/docs/backu ... l?ver=95u4

If this was not the question, the following post might help you: post263403.html

Best regards,
Hannes

Dima P.
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Re: Tape drive serial number?

Post by Dima P. »

pshute,

To clarify the use case - are you having to identical tape drives and would like to some how give them different names? Cheers!

pshute
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Re: Tape drive serial number?

Post by pshute »

HannesK wrote: Jan 09, 2020 6:31 am Hello,
do you mean the barcode? Yes you can: https://helpcenter.veeam.com/docs/backu ... l?ver=95u4

If this was not the question, the following post might help you: post263403.html
No, it's the serial number of the drive itself we want, to check the warranty on it.

pshute
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Re: Tape drive serial number?

Post by pshute »

Dima P. wrote: Jan 09, 2020 1:52 pm To clarify the use case - are you having to identical tape drives and would like to some how give them different names? Cheers!
No, we only have one drive. If its serial number is accessible by software then it would be good to be able to see it in Veeam so we don't have to physically go and look at it.

Dima P.
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Re: Tape drive serial number?

Post by Dima P. » 1 person likes this post

Got it. I'll note an improvement request to display more information about the device in the device properties. Thank you!

Samba222
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Re: Tape drive serial number?

Post by Samba222 »

+1

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Re: Tape drive serial number?

Post by controlfreak »

+1. This would be helpful in identifying and troubleshooting which physical tape drive is going offline in my Veeam System. The symbolic names Tape0 and Tape1 seem to move between the physical drives as they disconnect.

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Re: Tape drive serial number?

Post by Dima P. »

Thank you for your votes folks, discussing with RnD team. Cheers!

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Re: Tape drive serial number?

Post by Dima P. »

Folks, we've added this functionality to tape library /drive properties to the upcoming v11. There are two serial values: one is library serial and another - manufacturer serial. The question to all of you - which one work the best for you? Thank you in advance!

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Re: Tape drive serial number?

Post by Samba222 » 1 person likes this post

both, thx!

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Re: Tape drive serial number?

Post by Dima P. »

Got it, thanks Ronald!

pshute
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Re: Tape drive serial number?

Post by pshute »

Dima P. wrote: Aug 28, 2020 10:56 am Folks, we've added this functionality to tape library /drive properties to the upcoming v11. There are two serial values: one is library serial and another - manufacturer serial. The question to all of you - which one work the best for you? Thank you in advance!
I have no idea. Even the physical drive seems to have several serial numbers on it. I think give us everything you can get.

Thanks for adding this.

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Re: Tape drive serial number?

Post by Dima P. »

Looks like manufacturer serial number and device serial number are the same (except cases with partitioning) and since we have device serial number in our core logic - we will display it in the upcoming version.

For manufacturer serial number I've already noted an improvement request and will add it to the UI later. Thanks for the feedback!

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