Support Case # 01711117
We recently upgraded our Veeam Backup & Recovery 8.0 server to version 9.0.
Now we are having an odd issue. Tapes that have been used in our Symantec Backup Exec library will not inventory or erase. I have attempted multiple times and even gone so far as to mark them as "free" and still they fail during inventory or erase jobs. They do not overwrite during backup job processing either. These tapes are essentially orphaned. This was an issue with Veeam Backup & Recovery 8.0 but was rectified with the "Update 2B"
patch. This does not appear to have carried over to Veeam 9.0. Has anyone else experienced this and is there a known workaround? I don't want to waste more new tapes while we wait for the next patch, especially where we don't know when that patch is to be released, or whether or not it addresses this issue. Help!