hi guys,
one of our customers was trying to add a MSL6480 with expansion(400+cartridge) inside Veaam , so he added a tape server inside tape infrastructure, but the process took so long(more than an hour) so he stopped and cancelled it but some of the setups were already there such as library/media pool/drives . so he then removed the tape server/library ...., however there some stuff still remaining how can we removed this stuff which i have circled in the picture
regards,
Hirosh.
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Re: Tape library removal
Hello Hirosh
I suggest to open a support case if the library can not be removed. Our support may require to remove it directly from the database.
Please don't forget to provide the case number with me.
Best,
Fabian
I suggest to open a support case if the library can not be removed. Our support may require to remove it directly from the database.
Please don't forget to provide the case number with me.
Best,
Fabian
Product Management Analyst @ Veeam Software
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Re: Tape library removal
Hi Fabian ,
I have already removed the library I am facing another issue, I tried to add the tape server again , so far it has been 17 hours and the status page shows collecting tape libraries info and its progressing. I'm sure its not suppose to take this long to add tape server. I'm trying to add the screenshot but i can not find where i can attach the image.
regards,
Ledvan
I have already removed the library I am facing another issue, I tried to add the tape server again , so far it has been 17 hours and the status page shows collecting tape libraries info and its progressing. I'm sure its not suppose to take this long to add tape server. I'm trying to add the screenshot but i can not find where i can attach the image.
regards,
Ledvan
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- Product Manager
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Re: Tape library removal
Hi Ledvan
No need for posting a screenshot.
A case with our customer support is still the way to go for such technical issues.
Debug logs will tell whats wrong with the rescan.
Best,
Fabian
No need for posting a screenshot.
A case with our customer support is still the way to go for such technical issues.
Debug logs will tell whats wrong with the rescan.
Best,
Fabian
Product Management Analyst @ Veeam Software
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