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sraj
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Unable to add NDMP server in Update4

Post by sraj » Jan 11, 2019 4:30 am

I am trying to add the ndmp server after upgrading to Update 4.. i get the below error

Cannot connect to NDMP server
Failed to authenticate. NDMP error: '4'

Am sure the account am using is having enough permission at NDMP server. Any thoughts on this.

Mike Resseler
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Re: Unable to add NDMP server in Update4

Post by Mike Resseler » Jan 11, 2019 7:49 am

Hey Rajesh,

I am guessing here that the username / password that is being delivered to the NMDP server is in the wrong format.
Could you please create a support call, log the support case ID here and after that the investigation with our engineers what the solution is?

Many thanks
Mike

sraj
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Re: Unable to add NDMP server in Update4

Post by sraj » Jan 11, 2019 7:11 pm

Case # 03356058 Submitted to support team

Gostev
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Re: Unable to add NDMP server in Update4

Post by Gostev » Jan 11, 2019 9:38 pm

Moving to the tape forum.

This may not be the case here, but for the future readers - keep in mind that NDMP implementation may differ from one vendor to another, and not all of the are guaranteed to be support. We did of course test all market-leading NAS storage we had access to though.

sraj
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Re: Unable to add NDMP server in Update4

Post by sraj » Jan 12, 2019 12:52 am

i got the access issue fixed by creating the credentials as per the below netapp document

cluster1::> security login create -user-or-group-name backup_admin1 -application ssh
-authmethod password -role backup
Please enter a password for user 'backup_admin1':
Please enter it again:

But after adding the server, i see only the volumes which are part of Aggregate-1 only. other aggregate volumes are not being discovered. Not sure why
Any thoughts... ?

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Re: Unable to add NDMP server in Update4

Post by Gostev » Jan 12, 2019 1:00 pm

Please open a support case to have them take a look at your configuration. NetApp is one storage that got very good beta testing coverage thanks to how common it is, so it's not where I expect customers to encounter such a major blocking issues.

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