"Unable to use library" warning emails

[AlexB82]

It's not so much an issue as an annoyance, but we get emails sent out by the Veeam B+R server when running our monthly backup-to-tape jobs since the upgrade to 9.5 update 3. The jobs themselves complete without error, but we get around 40-50 of the following emails when we run the tape backups:

Unable to use library
Library IBM 3573-TL D.60 (library name) cannot be used for backup. Details: All drives are busy in IBM 3573-TL D.60 (library name)

Even more frustrating as it emails our ServiceDesk ticketing system, which logs a ticket for each email, each of which must be closed manually......

Is it possible to suppress these emails as there's nothing actually wrong with the progress in the job?

[Dima P.]

Hi Alex.

You can suppress specific event type (success/warning/fail) via the notification settings in the backup to tape job settings. Regarding the original issue please submit a support case. Thanks.

[AlexB82]

Thanks Dima. We already have success/warning turned off. I'll get a ticket logged via the portal. Thanks.