unknown user name or bad pad password

[MaartenK]

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support case ID: 00447648
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I already made a case but want to share the information with you people. So maybe someone had the same problem. Or I do something terribly wrong

When the tape backup job start. It failed after a few seconds.


Also the message "There is nothing to backup" is strange because there is 100% a full backup file (VBK)





Tape unit is a Dell PowerVault TL-2000 loader. (tape-drive is from IBM but drivers are original from Dell)

Regards,
Maarten

[veremin]

I’m wondering what you chose as a source for backup to tape job. Thanks.

[MaartenK]

Did some more research. It was a credential issue. The service account did had permissions on the storage. Thats why the tape could be written.

After adding the service account for read/write. Everything works.

Sometime it could be that simple. I need a holiday.............

[veremin]

Glad to hear that you’ve nailed it down. And thank you for coming back and updating the topic with the found resolution.