Using tape as a backup target
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MaartenK
Service Provider
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Full Name: Maarten Kalkema
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unknown user name or bad pad password

Post by MaartenK »

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support case ID: 00447648
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I already made a case but want to share the information with you people. So maybe someone had the same problem. Or I do something terribly wrong :)

When the tape backup job start. It failed after a few seconds.
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Also the message "There is nothing to backup" is strange because there is 100% a full backup file (VBK)

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Tape unit is a Dell PowerVault TL-2000 loader. (tape-drive is from IBM but drivers are original from Dell)

Regards,
Maarten

veremin
Product Manager
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Full Name: Vladimir Eremin
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Re: unknown user name or bad pad password

Post by veremin »

I’m wondering what you chose as a source for backup to tape job. Thanks.

MaartenK
Service Provider
Posts: 28
Liked: 6 times
Joined: Aug 25, 2011 7:45 am
Full Name: Maarten Kalkema
Contact:

Re: unknown user name or bad pad password

Post by MaartenK »

Did some more research. It was a credential issue. The service account did had permissions on the storage. Thats why the tape could be written.

After adding the service account for read/write. Everything works.

Sometime it could be that simple. :roll: I need a holiday.............

veremin
Product Manager
Posts: 19073
Liked: 1948 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: unknown user name or bad pad password

Post by veremin »

Glad to hear that you’ve nailed it down. And thank you for coming back and updating the topic with the found resolution.

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