v7 - Eject Tape option is greyed out

Everything about backing up to tape

Re: v7 - Eject Tape option is greyed out

Veeam Logoby v.Eremin » Tue Sep 02, 2014 8:40 am

What type of tape device you have? Library or standalone? You're saying that if you go to the setting of your tape job (btw, is it file or backup to tape one?) you see the "eject media" option greyed out? Thanks.
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Re: v7 - Eject Tape option is greyed out

Veeam Logoby Steve_za » Wed Sep 10, 2014 10:36 am

Sorry for the late reply, It is a standalone drive.
No, I mean when I go to 'Backup Infrastructure/Tape/Tape Drive/Media/Online media' and right click, the option to eject tape is greyed out.
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Re: v7 - Eject Tape option is greyed out

Veeam Logoby v.Eremin » Wed Sep 10, 2014 11:00 am

If you go to the said location, "eject media" will be greyed out, since this option is related to ejecting media to a slot and applicable only to libraries, not standalone drives. Thanks.
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Re: v7 - Eject Tape option is greyed out

Veeam Logoby Steve_za » Wed Sep 10, 2014 11:10 am

OK so then the question is, how do I eject tapes from stand alone drives?
If I press the eject button on the drive, I have to wait 5 minutes for it to eject, and I've also seen errors from veeam saying the tape was ejected manually while a write process was happening, even once the job was complete
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Re: v7 - Eject Tape option is greyed out

Veeam Logoby v.Eremin » Wed Sep 10, 2014 11:18 am

The recommended approach is to choose required drive and select "eject" option. If you experience any issues with that scenario, you'd better discuss those with support team, as this may be a driver or hardware issue. Thanks.
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